About me

Thoughtful by nature. Practical by design.

I like getting beneath the surface, trying ideas out and working through the details with a team. I bring curiosity, care and a practical approach to my work.

1. Research

I use research and feedback to
understand what people need and where they struggle.

2. Visual craft

I bring clarity to complex interfaces through thoughtful hierarchy, layout and attention to detail.

3. Product thinking

I balance user needs, business goals and technical constraints to shape practical solutions.

My story

Growing up in New Zealand…

I began my career in graphic design, developing a love of typography, visual hierarchy and making information clear. As digital design evolved, I moved into web design and discovered something that changed the direction of my career, design could be more than something people looked at, it could be something they used.

That curiosity drew me towards UX and shifted my focus from how something looked to how it worked. I became fascinated by the problems behind the screen, understanding people’s needs, simplifying complex journeys and making technology easier to use.

Over time, that naturally grew into product design, where I could help shape an experience from the first idea through to delivery. The tools have evolved from print and the early web to Figma and AI-assisted prototyping, but the motivation remains the same, turning complex problems into clear, useful experiences.

Experience

Senior Product Designer

Sonder

Aug 2024 - May 2026

Senior Product Designer

Enboarder

Nov 2020 - Dec 2023

Senior UX/UI Designer

Renewtrak

Oct 2018 - Oct 2020

UX/UI Designer

LEVO

Aug 2015 - Sep 2018

UX Designer

Testra Digital

Feb 2015 - Jul 2015

Education

Design & Media

Auckland University of Technology (AUT)

UX Design Immersive (UXDI)

General Assembly

AI x Design Thinking

IDEO U

What my co-workers say

Craig served as a pivotal Product Designer during his tenure with Enboarder. His user-centric approach and innovative designs significantly helped us to shape our product's success as we grew the team in the early days. Craig is a standout talent, blending creativity with a deep understanding of user needs. He has extensive experience and a versatile skill set that he can draw from to meet a brief and creatively solve a problem. He is an invaluable addition to any business seeking to create impactful and user-friendly products.

— Christos, Head of Product

Working with Craig has been fantastic. He's always there to field any design questions, drawing from his wealth of experience and expertise. Sharing the weekly design critique sessions with him was enlightening; his feedback was always on point. Whenever I hit a design roadblock, Craig's been my go-to person. Craig's dedication to detail, user testing, customer interviews, and collaboration is top-notch. Beyond being an exceptional colleague, Craig is an amazing work buddy—kind, polite, and always up for a good chat.

— Divya, Product Designer

Who I’ve designed for

Sonder

Deloitte

Renewtrak

LEVO

Australian Physiological Society (APS)

Telstra

The Woolmark Company

Enboarder

JAX Tyres

Royal Agricultural Society (RAS)

Sonder Deloitte Renewtrak LEVO Australian Physiological Society (APS) Telstra The Woolmark Company Enboarder JAX Tyres Royal Agricultural Society (RAS)

Want the full story?

Give me a call and I’ll walk you through my work